Shipping Policy

Shipping Process

Please allow us 24 hours for processing your order. ships your orders from Chennai, India. Please note that we do not ship on popular holidays.

Once an order is placed, you will receive an automatic confirmation email within 15 minutes. If you do not see this confirmation email within the stated time, please check your Promotional/Spam folder.

Sometimes due to high demand, items may be unavailable even after an order has been placed. In this case, a refund will be applied to your original payment method within 2-5 business days.

After your order is processed and dispatched by our team, you will be receiving a shipping confirmation emails with details of our logistics partner and their estimated timelines. The logistics partner will also provide you with tracking information in this email.

Printing and Packing

We print and pack your orders on demand within 3-4 business days.


Our shipping partners take 2 to 5 days to deliver the orders based on the location of the customer

Total Shipping Time

The total turnaround time for your order to reach you would range from 5-9 days.

Shipping partners

We have partnered with the following companies to ensure that you receive your package in the fastest time that possible.

  • Bluedart
  • eKart
  • FedEx
  • Delhivery
  • DHL
  • Ecom Express
  • ShadowFax
  • India post

Lost Packages:

Please note that once a tracking number has been generated and attached to the package, Sapienwear is not responsible for lost, damaged, or stolen items. All risks will be assumed by the courier.

Troubleshooting & Support

If you face any trouble with deliveries, you can get in touch with us at and we’ll help you out asap.